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t-shirt issue 59:
Deal Or No Deal

Everyone loves a good deal—so much, in fact, that many consumers today balk at the thought of having to pay full price for anything. Marketers know this. They are a clever bunch. You might even say that it’s all part of their grand plan to get you to consume more of what you want before you even know what you want.

Drawing on social science, psychology, sociology, mathematics, economics, anthropology, neuroscience, and creativity, marketers have been coming up with all kinds of ideas to convince you that you not only need their product in your life but also that you’re getting an amazing deal if you buy more of their product instead of their competitor’s.

Coupons. Referral programs. Rewards clubs. Warehouse clubs. Loyalty cards. Buy five, get one free. One Day Only Sale! The list of marketing and promotion schemes that we’ve all come to know and expect in our normal everyday lives is endless. It’s nothing new. T-post has even experimented with a few of these.

But not all marketing ideas go as planned. 

The McDonald’s Happy Meal, a children’s meal packaged in a box with a toy. Good marketing idea. That is until this year when a New Zealand franchise accidentally replaced the sold-out toys with condoms. 

In the U.S., Domino's Pizza’s created a recession-proof promotion whereby anyone who typed in “bailout” on the order page would get a free pizza. Only problem was that the promotion hadn’t been approved yet, the code leaked out, and over 11,000 people demanded free pizza. Despite the “computer error”, Domino’s honored the giveaway anyway. 

In the Philippines, Pepsi offered 1 million pesos to anyone who got a bottle cap with the number 349 printed on it. Too bad there were half a million bottle caps printed with 349, which would have cost Pepsi 18 billion dollars. Bottling plants were attacked by angry contestants. Many executives had to leave the country. And Pepsi ended up awarding each winner $19, turning the promotion into a mere 10 million dollar mistake.

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Pepsi offered 1 million pesos to anyone who got a bottle cap with the number 349 printed on it. Too bad there were half a million bottle caps printed with 349.

We think we know what Donald Trump would say, but to whom?

With so many people involved in such efforts, how could these epic failures ever happen? Who's responsible—the marketing company, the one person who fell asleep in the fulfillment warehouse, or everyone involved?

What are the legal implications for the company sponsoring the promotions? Does all that legal fine print protect them from such failure or must they do exactly what they promised in their adverts?

Could people have sued Pepsi for their winnings, or McDonald’s for their child’s alleged psychological damage?

Mistakes do happen. But as consumers demand greater deals and savvy marketers are there to create them, the bigger the risk is for something to go horribly wrong. And when they do, consumers will have to pay the higher price for it. Not to worry though. It will most likely be on sale.

C.R.

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designed by:
Jim Stoten

Jim Stoten is an Illustrator living and working in Suffolk, England. 

He’s been commissioned by a number of well-known brands, including MTV, Habitat, Levi's, Urban Outfitters and The Guardian—the impressive list goes on. 

Whether he’s drawing for art’s sake, comic books, editorial, fashion or whatever else he can dream up, it’s the kind of dreamy work one must spend time with. And when you do you’re rewarded with vast, intricate landscapes filled with lively interaction between an amazing cast of characters. 

For this issue, Jim dreamed up a pizza promotion gone wrong. We think it’s rather tasty. 

“I like the fact that the companies would have to go through with their promotion even though it would be clear to them how much damage it would do to their business, and all because of simple errors,” says Jim. “That's what's happening with this poor pizza man. He realizes the mistake he has made with his promotion but it is too late, and he must follow through.”

Jim’s FREE website here: www.jimtheillustrator.co.uk

C.R.

Comment on this issue
Comments (2)Add Comment
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written by Lars, February 18, 2011
Kleerup hardenna goingen på sig i senaste Skavlan!:)
http://svtplay.se/t/102974/skavlan
/lars
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written by DBNA, November 29, 2010
om nom nom nom deeeeeee-licious
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